SmartCam
This section contains information on Hanwha's Consumer Product known as SmartCam.
- Why do I see the message: "Sever is under review" when I attempt to access the live feed of my camera using web viewer?
- How do I adjust the time settings on Smartcams?
- Why is the screen frequently interrupted or delayed?
- What record options are available with my smartcam?
- Can you record your Smartcam to a DVR or NVR?
- Why is there severe noise when using the interactive audio(2-way talk) with my smartcam?
- What can cause the interactive audio(2-way talk) on mobile device to be interrupted?
- Why did I not receive a Notification for a motion or audio event on my mobile device?
- Why is my microSD card not recognized by smartcam?
- Why am I not able to retrieve the event list for my smartcam?
- What should I pay attention to in terms of the use of microSD cards with my smartcam?
- How can I read the user manual for my smartcam?
- Why am I unable to login to my Smartcam account?
- What is the relay mode screen?
- What can I do to try and prevent my smartcam from switching to relay mode?
- Is there a smartcam model available that can be installed outdoors?
- What resolution does smartcam support?
- What types of methods can be used to register a smartcam?
- Why can't the Smartcam app retrieve the camera serial number?
- Why is my Smartcam unable to connect with my router?
- What do I need to do if I change my router?
- Do the router settings affect camera registration?
- Do the Wi-Fi settings of the mobile device affect the camera registration?
- How many cameras can I use with a single smartcam account?
- What does the color of the camera LED light indicate?
- Why does the blue LED light of the camera not change to green (registration failed)?
- Can I turn off the LED status light of my smartcam?
- How can I setup the smartcam app to save my camera password?
- Why does the Smartcam video look dark when it is installed near a window?
- Why is the smartcam video displaying too dark at night?