Applies to Models: TNU series explosion-proof enclosures.

Summary:

If your model or series camera is housed within the form factor in Figure 1. Please be aware that the PTZ control is attained by a secondary board that controls the PTZ motors of the housing. The settings listed below are required for the PTZ of this series to function.

Figure 1

Step By Step Guide:

1. Log in to the camera via its IP Address.

2. Click the "Gear" icon at the top center of the camera user interface.

3. On the left-hand side select PTZ>External PTZ.

4. Under the External PTZ screen Verify the following settings:

Protocol:  Pelco D

Baud Rate: 2400

Data Bit: 8

Stop Bit: None

Parity Bit: 1

ONVIF Focus Move: Off

Serial Interface: RS-485