Applies to Models: Wisenet Sky

Summary:

Wisenet SKY connects to cameras via the ONVIF protocol. Some manufacturers disable this by default, please be aware of the brand, and model procedures for enabling ONVIF properly in any device.

This article will take you through the process of performing a camera swap on a Wisenet SKY system.
Performing a swap will replace a camera on the dashboard with another while retaining the historical footage of the camera is replaced.

NOTE: Any camera that is deleted from the dashboard will result in all historical footage
being deleted from the cloud. This will be unrecoverable. Please do not delete the camera if
you wish to retain its historical footage.

Step By Step Guide:

1. Please ensure that the replacement camera is configured properly and that ONVIF is on and configured properly for that make and model camera.

2. Physically replace the camera(s.)

3. If the camera has ONVIF enabled properly. It should appear in "Available Cameras"

4. To perform the swap, select the 'Swap' button under Actions for the new camera and select the offline camera you're replacing

5. Then select Yes

NOTE: Please give the swap up to 5 minutes to take place.