Applies to: Ubuntu-based servers

Issue Summary

When the password is changed on an Ubuntu-based server device, the customer receives the following error message:

"Authentication required, the password you used to log in to your computer no longer matches that of your login keyring."

Resolution

To update the keyring:

1. Open the file cabinet (  ) icon. 
   
   
2. Select Home.
   
   
3. Press Ctrl + H.
   
   This allows you to view hidden files.
   
   
4. Select .local > Share > Keyrings.
   
   
5. Right click the file named login.keyring and select Move to Trash.
   
   The system generates a new file.