Applies to: PNM-C32084RQZ-8XE4T-W Jetson camera with CVEDIA WAVE-AI plugin v2024.2.7

Issue Summary

When WAVE-AI Plugin v2024.2.7 is installed on the PNM-C32084RQZ-8XE4T-W Jetson camera, the analytics features do not appear under WAVE-AI. This article provides instructions for applying a patch to resolve the issue.

NOTE: Future versions of WAVE-AI Plugin, such as v2024.2.8 and above, will not exhibit this issue.

Resolution

To resolve the issue:

1. Power on the PNM-C32084RQZ-8XE4T-W camera and ensure it is connected to the internet.
   
   
2. Open browser and enter the IP address of the camera with port 9090.
   
   For example: http://<ipaddress>:9090
   
   
3. Log in using the Jetson camera default credentials as the User name and Password (nvidia/nvidia).
   
   The Cockpit application will open on the Ubuntu side of the camera.
   
   
4. In the navigation tree on the left, click Terminal.
   
   
   
   
5. Run the following command to patch the plugin:
   
   curl -sqko - https://get.cvedia.com/wave-patch | sudo bash
   
   
   
   
6. After the command completes, click Overview, then select Reboot from the drop-down menu.
   
   
   
   
7. Open WAVE Client.
   
   
8. Right-click the Hamburger icon, then click System Administration.
   
         
   
   
9. Click the Plugins tab.
   
   
10. In the Operating mode section, select Hi-res from the Profile drop-down menu and uncheck the box next to Enable hardware decoding.
    
    
    
    
11. Click OK and close System Administration.
    
    
12. Right-click the required camera, then click Camera Settings.
    
    
    
    
13. Click the Plugins tab.
    
    
14. Switch the WAVE AI toggle to ON.
    
    
    
    All the supported analytics now show up.