Applies to: WRR-P-E200X1, WRR-P-S202X1, WRR-Q-A201W, WRR-Q-A200W, WRR-P-E201W
Issue Summary:
With certain WAVE Servers, the WAVE Client won't open and gives the error: "Video Card Drivers Outdated".
Resolution:
For the WRR-P-E201W, follow these steps:
- Open Windows Device Manager and expand Display adapters.
- Disable the ASPEED Graphics Family(WDDM) GPU.
- Connect the monitor to the HDMI port on the back of the system.
- Reboot the Server.
NOTE: If the issue exists and the HDMI port is the primary graphics interface,
follow steps one and two to disable the ASPEED Graphics Family(WDDM) GPU.
For the Servers listed below:
- WRR-P-E200x1 Series
- WRR-P-S202x1 Series
- WRR-Q-A201W Series
- WRR-Q-A200W
- Disconnect the VGA port.
- Use the supplied Mini DisplayPort to HDMI adapter to connect the system to an HDMI monitor.
- The WAVE Client will now open.