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Wave - Server Media Service won't run automatically at startup in Windows or Ubuntu

  • Updated

In some cases, you might notice that Hanwha Media Server Service won't start on Windows or Ubuntu OS boot. 
Hanwha Media Server Service is a "Service" from the OS point of view. Windows has a strict timeout to run all planned services after OS start. If Windows can not start something in time, the service will be omitted. Alternatively, this issue may also occur after a major OS upgrade, such as from Ubuntu 14.04 to 16.04.

To fix this, please do the following:

Windows

  1. Open Services at your windows start menu
  2. Find Hanwha Media Server and right-click it
  3. Go to Properties
  4. Change Startup type value from Automatic (default) to Automatic (Delayed Start) at the drop-down list

Ubuntu Linux

  1. Open Terminal and enter the following:
    systemctl enable hanwha-mediaserver.service
  2. An authentication prompt will appear, enter your password and click Authenticate.

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