This article has been depricated by newer firmware
Model Numbers Affected: HRX-1620/1621/820/821/420/421
Firmware Affected: Firmware version 3.03 and below
Issue:
- Event recording does not work when an additional event occurs within 1 second after the previous event stops.
- Before rebooting, event timeline shows playback but does not work.
- After rebooting, event timeline disappears.
Solution: Download and upgrade to the latest firmware version 3.04
| Model | Firmware |
| HRX-1621 | Download firmware version 3.04 * |
| HRX-1620 | Download firmware version 3.04 * |
| HRX-821 | Download firmware version 3.04 * |
| HRX-820 | Download firmware version 3.04 * |
| HRX-421 | Download firmware version 3.04 ** |
| HRX-420 | Download firmware version 3.04 ** |
* Please note that the firmware image file (HRX-1621_3.04.12_200408183248.img) is used to upgrade the firmware on the HRX-1621, HRX-1620, HRX-821 and HRX-820.
** The firmware image file (HRX-421_3.04.12_200408183109.img) is used to upgrade the firmware on the HRX-421 and HRX-420.