Applies to most products (See the Hanwha Warranty Statement for excluded products)
Summary:
Note: If you are a Distributor looking to initiate an RMA, Click Here
Return for Credit Requirements:
1. The product must be proven to be defective by a Hanwha Technical Support Specialist
Note: New stock and “buyer’s remorse” units are not eligible for return.
2. The product was purchased within thirty (30) days.
3. The product is in the original carton and includes all accessories.
4. The product has no physical damage.