Applies to:  Wisenet Device Manager, Cameras, Non-Wave NVRs

Summary

Hanwha cameras and non-Wave NVRs sometimes require updates to the firmware. This article provides steps for using Hanwha's Device Manager software to update your firmware.

Video

Updating Firmware vis Device Manager

To update firmware using Wisenet Device Manager:

1. Open Wisenet Device Manager from a computer connected to the same network as the camera.
   
   
2. Click Search. 
   
   
   
   
3. Select the device then click FW and select FW Upgrade from the drop-down menu.
   
   
   
   
4. Click File Open.
   
   
   

   NOTE: You can also click the Download button to have Wisenet Device Manager 
   download the necessary firmware files.

5. Select the correct firmware file then click Open.
   
   
   
   
6. Click Upgrade.
   
   
   
   
7. Once the Status shows Success and the new version of the firmware is displayed, click Close to finish. 
   
   
   

   NOTE: The downloaded firmware is in a .zip file. This file also has the 
   release notes of the changes and fixes in the release you installed.