When adding the third-party devices to the WAVE system, there will be times where the WAVE cannot authenticate credentials even though they are valid.
This issue occurs because the third-party camera such as Panasonic Advidia e-37-v has the ability to setup ONVIF. Enabling it will require a separate credential for ONVIF and this will disrupt the authentication on the WAVE system.
It is recommended to disable ONVIF and don't create separate credentials on the camera.
If WAVE cannot recognize the camera, enable ONVIF and remember to utilize the ONVIF credential to authenticate it on WAVE.