Applies to Models: Wisenet Device Manager

Summary:

The Wisenet Device Manager is a program used to manage multiple IP network devices; it discovers any Hanwha cameras, encoders, decoders, intercoms, DVRs, or embedded NVRs on your network and easily allows you to modify their IP address. However, sometimes Wisenet Device Manager needs to be forced to look at the right network to detect your cameras; this article will walk you through forcing Wisenet Device Manager to search the desired IP range on your computer.

NOTE: Wisenet Device Manager can only listen to camera broadcasts if the cameras
are on the same IP range or subnet as the computer running the software. 
If your computer has multiple network interface cards you need to select the
correct one that communicates directly with the camera network. Due to certain
types Network Security, you may not be able to use this tool on a clients 
network, since it is an IP Scan tool and can be blocked

Step By Step Guide:

1. Open the Wisenet Device Manager application

NOTE: You can download the latest version, and its manual >Here<

2. In the lower left-hand corner you will see Network Status (Figure 1)

3. Right-click on the network you wish to search (Figure 1)

4. If there are multiple networks on your PC right-click on the network you want to scan and left-click Enable (Figure 1)

Figure 1

5. Click  the button

NOTE: In some cases, if the IP address has changed, a communication
error could occur until the ARP table matches the MAC address
with the new IP address. In order to avoid the case, reset the ARP
table by clicking Network>Delete ARP