The following configurations are required when an antivirus is installed on the same machine as
WAVE Media server.
If the WAVE Media servers and workstations require you to have an antivirus application installed, it is necessary to configure exclusions.
Also be sure to disable features such as “Automated Scans” & “Scan upon Definition Update”, as well as any network monitoring or firewall services bundled with the antivirus software.
mediaserver.exe:
C:\Windows\System32\config\systemprofile\AppData\Local\Hanwha\Hanwha Media Server\*
C:\Program Files\Hanwha\Wisenet WAVE\MediaServer\*
the two below would be examples of archive location (also used by the mediaserver.exe):
C:\Wisenet WAVE Media\*
D:\Wisenet WAVE Media\*
applauncher.exe
C:\Users\<your_user_name>\AppData\Local\Hanwha\*
Wisenet WAVE.exe (the Desktop Client)
C:\Users\<your_user_name>\Videos\Wisenet WAVE Media
C:\Users\<your_user_name>\AppData\Local\Hanwha\*
C:\Program Files\Hanwha\Wisenet WAVE\*