Summary
This article provides the steps for viewing camera logs in HealthPro.
Viewing Camera Logs
To view logs related to users, devices, and tasks:
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In Cloud Portal, navigate to HealthPro.
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In the navigation panel on the left side of the screen, click the Settings (
) icon.
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In the Settings menu, navigate to Logs. The drop-down list features the following options:
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User logs - View user logs to monitor system activity, such as adding and removing users, changing roles, and starting firmware updates.
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Device logs - View activities on your organization’s devices including updating (firmware), rebooting, licensing, claiming, and unclaiming.
- Task logs - View the task status, such as which task is assigned to whom and whether they have been executed. If a given device has repeated issues, it still only appears as a single task.
- Health logs - View health-related events, including all instances a given device goes offline.
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User logs - View user logs to monitor system activity, such as adding and removing users, changing roles, and starting firmware updates.
Since Health logs record every instance of an issue, combined with filtering and sorting, it can be a powerful tool to analyze certain behavior. In the example below, a HealthPro Bridge is frequently failing and restarting.