Applies to: OnCloud

Summary

Two-factor authentication (2FA) increases the security of OnCloud accounts. When 2FA is turned on for your organization, all users must enter a temporary password from an authentication app in addition to their email and password to log in. This article provides instructions for an administrator to set up 2FA. 

Turning on 2FA

To turn on 2FA:

1. Log in to Cloud Portal and navigate to OnCloud.
   
   
2. Click the Gear icon at the top right, then click Organization Settings.
   
   
   
   
   
3. Toggle the Enable 2FA switch to ON.
   
   
   
   
4. Click Save at the top right.
   
   
   
   From now on, everyone who logs in sees the following screen:
   
   

Setting up 2FA

To get to the 2FA setup screen:

1. Log out from OnCloud.
   
   
2. Click the Gear at the top right.
   
   
3. Click Logout, then click Login and sign in.

To set up two-factor authentication:

1. On your phone, install an app for temporary passwords. Here are two options:
    
   • FreeOTP (Android/iOS)
      
   • Google Authenticator (Android/iOS)
      
2. Use the app to scan the QR code on your computer screen and get a six-digit code.
    
3. Enter the six-digit code into OnCloud.
    
4. Click Submit.