OnCloud: How do I set up two-factor authentication?

Applies to: OnCloud

Summary:

Two-factor authentication (2FA) increases the security of OnCloud accounts.

When you turn on 2FA for your organization, everyone uses a temporary password from an app to log in. This is in addition to their email and password.

You need to be an administrator to set this up.

Step By Step Guide:

Turn on 2FA for your organization

1. In OnCloud, click the gear icon at the top right, then click Organization Settings:
   
   
   
   
   
   
2. Click the switch beside Enable 2FA to flip it to the right:
   
   
   
   
3. Click Save at the top right:
   
   

From now on, everyone who logs in sees this screen:

Set up 2FA for your account

To get to the 2FA setup screen, log out from OnCloud. Click the gear at the top right, then click Logout. Then click Login and sign in.

1. On your phone, install an app for temporary passwords. Here are two options:
    
   • FreeOTP (Android/iOS)
      
   • Google Authenticator (Android/iOS)
      
2. On your phone, use the app to scan the QR code on your computer screen.
    
3. On your phone, use the app to get a six-digit code.
    
4. On your computer, type this code into OnCloud.
    
5. Click Submit.

Next Steps:

• For other organization settings, see OnCloud: How do I change organization settings?