Summary

Wisenet Device Manager is an on-premises software application that streamlines the management of video surveillance devices, empowering users to control them with comprehensive management and monitoring capabilities for a wide range of equipment. You can use Wisenet Device Manager to add multiple devices to Cloud Portal, which can then be used in software solutions such as HealthPro.

This article provides instructions for adding camera-to-cloud devices to Hanwha Vision Cloud.

Wisenet Device Manager System Requirements

• Operating System: Windows 7, 10, 11 (64-bit)
  
  
• Application: Microsoft .NET Framework 4.7.2 Client Profile, Microsoft Visual C++ 2010 Redistributable Package (x86) (Included in the Device Manager installation package.)
  
  
• CPU: Intel CPU i5 8th generation or higher
  
  
• Graphics: Video graphics card
  
  
• RAM: DDR4 8G or higher
  
  
• Resolution: 1366x768 (Scaling options are not officially supported.)
  
  
• Network Ports
  
  IP/TCP Based
  • HTTP: 80
  • HTTPS: 443
  • RTSP: 554
    
    
  • UDP Based
    Discovery, IP setting, Initial PW: 7701, 7711

Preparing the Cameras

To prepare the cameras:

1. In Wisenet Device Manager, update the cameras' firmware to the latest version.
   
   
2. Ensure each device has the correct time zone, NTP time, and DNS settings.
   
   For details see Cloud Solution: What are the network requirements for Hanwha Vision Cloud?
   
   
3. Go to the Hanwha Vision website and download the appropriate CloudConnector app for your cameras depending on which model series you have (P, X, or Q).
   
   
4. In Wisenet Device Manager, select the Open Platform menu option.
   
   
   
   
5. Select a file to install on the camera's CloudConnector app, one series at a time, then click Install.
   
   
   
   
6. Once installed, click Start to launch the CloudConnector app.
   
   
   
   
7.  Sign in to your Cloud Portal account.
   
   
8. Use the Copy icon to copy your Organization ID and Short name. 
   
   
   
   
9. In Device Manager, select your devices then select the CloudConnector menu option.
   
   
   
   
10. Enter your Organization ID and Short Name to configure the CloudConnector app settings on all the cameras, then click Apply.
    
    
    
    The devices are now configured. They are running the latest firmware and CloudConnector app, and the cameras are connected to the internet and waiting to be onboarded into Cloud Portal. 

Onboarding Multiple Cameras to Cloud Portal

To onboard multiple cameras:

1. Log in to Cloud Portal and navigate to Devices.
   
   
   
   
2. Click Onboard Devices.
   
   
   
   
3. Click Add to claim the device to Cloud Portal.
   
   
   
   
4. Identify the devices to add to the cloud and set their Location and Area.
   
   
   
   To see the definitions of Location and Area, refer to Cloud Portal: How do I use locations?
   
   The device’s status will change to Online.
   
   
   
   The device is now onboarded to Cloud Portal.
   
   Proceed to the other applications (HealthPro, SightMind, OnCloud) to claim and license them for their respective platforms.