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HealthPro: How to manage direct-to-cloud and HealthPro Bridge cameras

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Summary

This article provides the instructions for managing direct-to-cloud and HealthPro Bridge cameras.

Managing HealthPro Bridge Cameras

  1. In Cloud Portal, navigate to HealthPro.

  2. In the navigation panel on the left side of the screen, click the Settings () icon.

  3. In the Settings menu, navigate to Devices > Cloud Portal. 




  4. Click +Claim.



  5. Select the devices to be claimed to HealthPro and click Claim..



    The device appears under Devices where it can be licensed if necessary.

Viewing Device Information

To view device information:

  1. In Cloud Portal, navigate to HealthPro.

  2. In the navigation panel on the left side of the screen, click the Settings () icon.

  3. In the Settings menu, navigate to Devices > Cloud Portal. 



  4. On Devices, you can view the device’s Name, Model, Location, Area, Gateway, VMS/NVR, Serial Number, MAC address, and License. You can also view the devices’ status: offline (black) and good (green).



  5. To view the detailed information of a device, select it. The detailed information appears on the right.
  6. Scrolling down the information pane reveals more device information, including a Reboot button if supported by the device.

Unclaiming a Device

To unclaim a device you claimed from Cloud Portal:

  1. In Cloud Portal, navigate to HealthPro.

  2. In the navigation panel on the left side of the screen, click the Settings () icon.

  3. In the Settings menu, navigate to Devices > Cloud Portal.



  4. On Devices, select a device to unclaim, and click Unclaim.



    The Unclaim confirmation pop-up appears.



  5. Click OK.

Attaching a License

To attach a license to a device:

  1. In Cloud Portal, navigate to HealthPro.

  2. In the navigation panel on the left side of the screen, click the Settings () icon.

  3. In the Settings menu, navigate to Devices > Cloud Portal.



  4. On Devices, click Attach license.





  5. Select a license type.



  6. Select the device(s) to attach the selected license.




  7. Click Attach. After a few moments, the device shows the active license.

Detaching a License

NOTE: If you unclaim a device, the license attached to the device is detached 
automatically and is available for reuse. Released licenses continue to use up 
their remaining period even while not reattached.

To detach a license from a device:

  1. In Cloud Portal, navigate to HealthPro.

  2. In the navigation panel on the left side of the screen, click the Settings () icon.

  3. In the Settings menu, click Devices > Cloud Portal. 



  4. On Devices, click a license to detach.



  5. On License, select the specific license to Detach.



    A Detach confirmation pop-up appears.



  6. Click Detach.  The license is detached from the device. You can re-attach it later.

 

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