Summary

This article provides the instructions for managing camera-to-cloud and HealthPro Bridge cameras.

Managing HealthPro Bridge Cameras

To manage HealthPro Bridge cameras:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Settings () icon.
   
   
3. In the Settings menu, navigate to Devices > Cloud Portal. 
   
   
   
   
   
4. Click +Claim.
   
   
   
   
5. Select the devices to be claimed to HealthPro and click Claim..
   
   
   
   The device appears under Devices where it can be licensed if necessary.
   
   

Viewing Device Information

To view device information:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Settings () icon.
   
   
3. In the Settings menu, navigate to Devices > Cloud Portal. 
   
   
   
   
4. On Devices, you can view the device’s Name, Model, Location, Area, Gateway, VMS/NVR, Serial Number, MAC address, and License. You can also view the devices’ status: offline (black) and good (green).
   
   
   
   
5. To view the detailed information of a device, select it. The detailed information appears on the right.
   
   
   
   
6. Scrolling down the information pane reveals more device information, including a Reboot button if supported by the device.
   
   

Unclaiming a Device

To unclaim a device you claimed from Cloud Portal:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Settings () icon.
   
   
3. In the Settings menu, navigate to Devices > Cloud Portal.
   
   
   
   
4. On Devices, select a device to unclaim, and click Unclaim.
   
   
   
   The Unclaim confirmation pop-up appears.
   
   
   
   
5. Click OK.

Attaching a License

To attach a license to a device:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Settings () icon.
   
   
3. In the Settings menu, navigate to Devices > Cloud Portal.
   
   
   
   
4. On Devices, click Attach license.
   
   
   
   
   
   
5. Select a license type.
   
   
   
   
6. Select the device(s) to attach the selected license.
   
   
   
   
   
7. Click Attach. After a few moments, the device shows the active license.
   
   

Detaching a License

NOTE: If you unclaim a device, the license attached to the device is detached 
automatically and is available for reuse. Released licenses continue to use up 
their remaining period even while not reattached.

To detach a license from a device:

1. In Cloud Portal, navigate to HealthPro.
   
   
2. In the navigation panel on the left side of the screen, click the Settings () icon.
   
   
3. In the Settings menu, click Devices > Cloud Portal. 
   
   
   
   
4. On Devices, click a license to detach.
   
   
   
   
5. On License, select the specific license to Detach.
   
   
   
   A Detach confirmation pop-up appears.
   
   
   
   
6. Click Detach.  The license is detached from the device. You can re-attach it later.