Applies to: All Cloud Portal

Summary

This article provides instructions for managing your organizations, enabling two-factor authentication (2FA), authenticating external LDAP authentication, and removing the organization.

Managing Organization Settings

To edit your organization details and access your account through Organization Settings on Cloud Portal:

1. Sign in to your Cloud Portal account.
   
   
2. In the top-right corner, click the Profile icon then Organization Settings.
   
   
   
   
3. On the Organization tab, edit your organization name, address, and time zone.
   
   
   
   
4. On the Privacy & Security tab, set up your organization 2FA.
   
   
   
   
5. Toggle Enable 2FA on to add an additional layer of security by requiring more than just a password to sign in; otherwise, toggle it off.
   
   
6. On the Identity providers tab, set up your LDAP configuration.
   
   
   
   
7. Select Authenticate Using External LDAP Service to enable anyone to locate data about organizations, individuals, and other resources.

Enabling Two-factor Authentication

Cloud Portal offers organization admins the ability to enforce two-factor authentication (2FA) for all users in the organization.

To enable 2FA:

1. Sign in to your Cloud Portal account.
   
   
2. In the top-right corner, click the Profile icon then Organization Settings.
   
   
3. On the Privacy & Security tab, toggle on Enable 2FA.
   
   
4. Click Apply.
   
   

Enabling External LDAP Authentication

Cloud Portal offers organization admins the ability to store data in the LDAP directory and authenticate users to access the directory.

To enable external LDAP authentication:

1. Sign in to your Cloud Portal account.
   
   
2. In the top-right corner, select Profile > Organization Settings> Identity providers.
   
   
3. Select Authenticate Using External LDAP Service to enable anyone to locate data about organizations, individuals, and other resources.
   
   
4. Enter Connect URL, Bind DN, Bind credentials, and user DN.
   
   
   
   
5. Click Test Connection.
   
   
6. Once the test connection is complete, set the map account attributes.
   
   

Removing an Organization

To remove an organization:

1. Sign in to your Cloud Portal account.
   
   
2. In the top-right corner, click the Profile icon then Organization Settings.
   
   
3. On the Organization tab, click Remove Organization.
   
   
   
   

   NOTE: The Remove Organization feature is available only to Super admins and can only 
   be performed when there are no users or devices in the organization.