Applies to: OnCloud
Summary:
To connect your Hanwha cameras to OnCloud, your network must meet the requirements on this page.
Network Requirements:
Camera bandwidth
- Your network must be able to handle the upstream and downstream traffic for your cameras.
Cloud-connected cameras impact both local and wide-area networks. A stream from a camera uses upload bandwidth. A client that requests a stream uses download bandwidth. Consider this when deciding on your upload and download speeds with your ISP.
You can also reduce how much bandwidth your cameras use. See OnCloud: How do I manage camera bandwidth?
IP addresses
- As with any network device, you must assign cameras an IPv4 address to communicate on the local network, either manually or through DHCP.
Time
- You must enable Network Time Protocol for your network.
For a video system, time must be precise. Network Time Protocol syncs cameras to a common, trusted, reliable source.
Power
- If you use Power over Ethernet (PoE) for your cameras, the network must supply enough power.
You can power Hanwha cameras and the CGA-1610 gateway using PoE. This means that you need to provide power using the network switch or a PoE injector. For specifics on power requirements, check each camera’s datasheet.
Keep in mind that PoE switches have both per-port and total power limitations. It's common for a PoE switch to be limited to (number of ports) x (max power per port). Exceeding this capacity can cause unpredictable results.
Firewall
- Required open port: 443
- The network must support these protocols:
- HTTPS
- MQTT
- WEBRTC
- RTP and SRTP
- DTLS
- RTSP
Domain and application requirements:
Wildcard Domain
|
Use Case
|
Subdomains
|
Protocol
|
Application
|
---|---|---|---|---|
*.hanwhavision.cloud | OnCloud Application | oncloud.hanwhavision.cloud | TCP/TLS/443 | HTTPS |
Portal Application | platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
*.hanwhavision.cloud | Front-end | api.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS |
Device | deviceapi.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
User Authentication | auth.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
Static Assets |
cdncvr.platform.hanwhavision.cloud static.platform.hanwhavision.cloud |
TCP/TLS/443 | HTTPS | |
Firmware Updates | updates.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
Incident Management | incident.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
Clipper Service | clipper.platform.hanwhavision.cloud | |||
Device Authentication | auth-deviceapi.platform.hanwhavision.cloud | TCP/TLS/443 | HTTPS | |
*.hanwhavision.cloud | IOT Messaging - Portal, OnCloud |
messaging.platform.hanwhavision.cloud messaging-ext.platform.hanwhavision.cloud |
TCP/TLS/443 |
MQTTS WSS |
IOT Messaging - SightMind, DMPro | messaging-hva.platform.hanwhavision.cloud | TCP/TLS/443 | MQTTS | |
*.hanwhavision.cloud | OnCloud Playback | playback.oncloud.hanwhavision.cloud | TCP/TLS/443 | WSS |
*.hanwhavision.cloud | STUN / TURN | link.platform.hanwhavision.cloud | TCP/443, TCP/33000, UDP/3478-3479 | ICE |
*.hanwhavision.cloud | Cloud Recording | cdncvr.platform.hanwhavision.cloud | TCP/TLS/443 | RTSP / RTP |
*.hanwhavision.cloud | TURN Negotiation | link.platform.hanwhavision.cloud | UDP/DTLS/49152-65535 | TURN |
*.hanwhavision.cloud | STUN negotiation | link.platform.hanwhavision.cloud | UDP/DTLS/0-65535 | STUN |
*.amplitude.com | UX Metrics | api2.amplitude.com | TCP/443 | HTTPS |
maps.gstatic.com | Google Maps Assets | maps.gstatic.com | TCP/TLS/443 | HTTPS |
fonts.gstatic.com | Application Font | fonts.gstatic.com | TCP/TLS/443 | HTTPS |
maps.googleapis.com | Google Maps API | maps.googleapis.com | TCP/TLS/443 | HTTPS |
*.hanwhavision.cloud | Privacy Policy and Terms of Service | policies.hanwhavision.cloud | TCP/TLS/443 | HTTPS |