Summary
Hanwha Vision SalesHub is a website that STEP partners use to buy and manage software licenses. This article describes how to manage licenses that have already been purchased using SalesHub.
Accessing the Main dashboard
To access the main dashboard, navigate to SalesHub. You will be asked to log in to the Partner Portal.
The main dashboard gives you a customer-centric history of the licenses purchased over time.
You can analyze your license order trends in several ways:
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This Month: View how many licenses you ordered this month by product group. (Pie graph)
-
This year: View your orders by product group and month for the year. (Line graph)
-
Rank: View customers who have purchased the most licenses in the current month. You can view this data for a time period of One to Five months.
- Recurring license: View license expiration status.
NOTE: The dashboards undergo continual adjustments to enhance quality.
Reviewing the Order History by Customer
To review order history by customer:
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Click the Management tab at the top of the screen.
- Click the End user tab in menu.
-
Search for the desired customer, then click Go in the History column on the right-hand side.
- Click View to see the details of each order.
You can also access a customer's license order history via the path below.
-
Click the Management tab at the top of the screen.
-
Click the Order list tab.
- Click Go in the History column.
Reviewing Order Details
The order details page contains:
-
Reference: The reference title entered when placing the order.
-
Additional recipient: The email address listed in your order as the recipient of the license key in addition to yourself.
-
Order date: The date the order was placed.
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(Product) Title: The title of the LICENSE product ordered.
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License key: The license key generated with the order. (IMPORTANT)
- Sales Amount ($): The order value for each product in the order.
Example of the order details page:
Resending or Downloading an Order Email
-
Click Email resend (
) to resend an invoice or license key by email.
-
Click Download (
) to download the invoice or license key as a PDF file.
Example invoice file:
Example license key file: