Applies to: SalesHub
Summary:
Hanwha Vision SalesHub is a website that STEP partners use to buy and manage software licenses. This article describes how to manage licenses that have already been purchased using SalesHub.
Step by Step Guide:
Accessing the main dashboard
- Log in to the STEP Partner Portal
- Navigate to SalesHub
The main dashboard gives you a customer-centric history of the licenses purchased over time.
You can analyze your license order trends in several ways:
- This Month: View how many licenses you ordered this month by product group. (Pie graph)
- This year: View your orders by product group and month for the year. (Line graph)
- Rank: View customers who have purchased the most licenses in the current month. You can view this data for a time period of One to Five months.
- Recurring license: View license expiration status.
Note: The dashboards undergo continual adjustments to enhance quality.
Reviewing the order history by customer
- Click the Management tab at the top of the screen.
- Click the End user tab in menu.
- Search for the desired customer and click the [Go >] button in the History column on the right-hand side.
- Click [View >] to see the details of each order.
You can also access a customer's license order history via the path below.
- Click the Management tab at the top of the screen.
- Click the Order list tab in menu.
- Click the [Go>] button in the History column.
Reviewing order details
The order details page contains:
- Reference: The reference title you entered when placing the order
- Additional recipient: The email address you listed in your order as the recipient of the license key in addition to yourself
- Order date: The date you placed that order
- (Product) Title: The title of the LICENSE product you ordered
- License key: [Important] license key generated with that order
- Sales Amount ($): The order value for each product in that order
This is a sample of the order details page.
Resending or downloading an order email
- Email resend (): Click this icon to resend an invoice or license keys by email.
- Download (): Click this icon to download the invoice or license keys as a PDF file.
Below is a sample invoice file:
Below is a sample license key file: