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OnCloud: How do I change access for an account?

  • Updated

Applies to: OnCloud

Summary:

To customize what someone can do with their account, you can:

  • Change the role

  • Enable or disable external video sharing

  • Add or remove access to locations and areas

  • Deactivate the account

You need to be an administrator to change these settings.

 

Step By Step Guide:

Open the settings for an account

  1. In OnCloud, click the building icon at the top right:


    If you don't see this icon, you don't have permission to change account permissions.

  2. In the Users section, click Manage:



  3. Click an account in the list. This opens the settings for that account. 

 

Change the role

You can give an account the default user and administrator roles or a custom role. For more info, see OnCloud: What are roles?

  1. Click the dropdown below the email address.

  2. Click User, Administrator, or a custom role in the list.

  3. Click Save Changes at the bottom.

 

Enable or disable external video sharing

You can pick whether each account can share videos externally.

If the account has the administrator role, this option is always enabled.

  1. Click the switch beside Can Share Video with External Recipients.

  2. Click Save Changes at the bottom.

 

Add or remove access to locations and areas

You can pick which locations and areas an account can access.

For accounts with the administrator role, this option is hidden because they can see all areas.

  1. Click Assign Locations & Areas.

  2. Check or uncheck the checkboxes to add or remove locations.

  3. Click back.

  4. Click Save Changes at the bottom.

 

Deactivate an account

To temporarily stop all activity for an account, you can deactivate it.

  1. Click the switch beside Account Status.

  2. Click Deactivate This Account.

  3. Click Save Changes at the bottom.

This keeps the account but removes all access and permissions. You can reactivate the account in the same way.

You can only deactivate an account that is active. To remove permissions from an account that isn't activated yet, you can delete it.

 

Next Steps:

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