Applies to: DM Bridge, Cloud Portal

Summary:

DM Bridge is an on-premises software application that makes cameras and devices accessible in the Cloud Portal to be used in DMPro. Alternative connectivity options include the Direct-to-Cloud app running on compatible cameras and WAVE Sync. This article describes how to configure DM Bridge.

For more information, refer to the DM Bridge FAQ.

System Requirements

Windows 10 or above
MS Visual C++ 2015-2022 redistributable

NOTE: DM Bridge may be installed on an existing server in your network 
that meets the system requirements

Step By Step Guide:

To add multiple devices to the Cloud with DM Bridge:

Download the latest version of Hanwha Vision DM Bridge and launch the application.
When signing in for the first time, specify the Server name and Password for the admin account.
Enter the Server name, ID (pre-populated as admin), Password, Confirm password, and click Submit.
Enter your credentials and click Login.
Enter the Camera credentials (ID and Password) and click Scan.

This will populate the list of devices discovered within your network.

Status icons:

Cloud icons:
Enter the Org. ID and Short name then click Connect to establish a connection with Cloud Portal.

If you are unsure, you can find the Org. ID and Short name in Cloud Portal.

The status of the Cloud Portal connection will change from Not Connected to Pending. At this point, the admin of the Cloud Portal account may accept the Cloud Portal connection request from Cloud Portal and the status will change to Connected.
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Note: You will not be able to add any device to the cloud until the status of
the Cloud Portal connection changes to Connected.
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When the status of the Cloud Portal connection is Connected, the Add to cloud button becomes available.
Select the devices that you wish to add to the cloud and click Add to cloud.

When a Cloud Portal administrator approves a cloud link connection request, the status will change from Pending to Added.