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OnCloud: How do I add an account?

  • Updated

Applies to: OnCloud

Summary:

Use this page to add a new account. You need to be an administrator to do this.

To activate your own account, see OnCloud: How do I log in?

 

Step By Step Guide:

Add an account

  1. In OnCloud, click the building icon at the top right:


    If you don't see this icon, you don't have permission to add accounts.

  2. In the Users section, click Manage:



  3. Click Add User.

  4. Type in the first name, last name, and email address. You can also add a phone number.

  5. Click Select Role and then one of these options:

    • Administrator: Access to everything.

    • User: Access to video and limited permission to change settings.

    • Custom roles: Access depends on your organization.

      For more info, see OnCloud: What are roles?

  6. If you select User or a custom role, there are two more options to confirm:

    • By default, users can't share video outside OnCloud. To change this, click the switch beside Can Share Video with External Recipients.

    • By default, users can see all areas. Click Assign Locations & Areas. Uncheck areas if needed, then click back.

  7. Click Create User. This sends an invite with an activation code.

You can see when someone activates their account. In the Status column, people that have signed up have the word Active. Others have the text User not activated.

 

Next Steps:

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