OnCloud: How do I add video to an incident?

Applies to: OnCloud

Summary:

When investigating an incident, you often need to collect video evidence. Use this page to add clips to an incident. 

Step By Step Guide:

Do these two tasks before starting:

• Create an incident (see OnCloud: How do I create an incident?).
  
  
• Create a clip (see OnCloud: How do I create a clip?).

Find a clip

1. In OnCloud, click Clips in the top menu.
   This shows you all clips.
   
   
2. You can search clips by tag. Click Search By Tags.
   Start typing the name of a tag, then click the tag in the dropdown.
   
   
3. You can filter clips by user or location.
   Click All Users or All Locations to select users or locations.
   
   
4. Click a clip to open it.

Add the clip to an incident

1. After opening a clip, click Add to Incident.
   
   
2. Click an incident to add the clip to it.

If the clip is already part of an incident, the Add to Incident button says Added to Incident instead. You can still add the clip to other incidents.

Next Steps:

• To upload evidence from your computer, see OnCloud: How do I add comments and files to an incident?