Applies to: OnCloud
Summary
When investigating an incident, you often need to collect video evidence. This article details how to add clips to an incident.
Adding Video
To add a video to an incident:
- Create an incident (see OnCloud: How do I create an incident?).
- Create a clip (see OnCloud: How do I create a clip?).
- In OnCloud, click Clips in the top menu.
This shows you all clips.
- Click Search By Tags to search clips.
- Start typing the name of a tag, then click the tag in the dropdown.
- Click All Users or All Locations to select users or locations.
- Click a clip to open it.
Add the clip to an incident
- After opening a clip, click Add to Incident.
- Click an incident to add the clip to it.
NOTE: If the clip is already part of an incident, the Add to Incident button says
Added to Incident instead. You can still add the clip to other incidents.