Applies to: OnCloud

Summary:

To collect evidence for an investigation, you can create an incident. Use this page to create an incident and add basic details.

Video:

Below is a short video demonstrating how to create an incident.

In OnCloud, click Incidents in the top menu.
At the top right, click + New Incident.
This opens the New Incident dialog.
Fill in the Summary and Details fields.
In the Tags section, you can add optional tags to the incident:
- To add an existing tag, click the + icon beside it.
- To add a new tag, click the Enter Tag field and type the tag name. Then click + Add New Tag.
Click a Location to open it. Then click the circle beside the area for the incident.
This also sets the time zone.
Click the Incident Date field to set the date. You can pick a date from the calendar, or you can type a date in MM/DD/YYYY format.
Click the Incident Time field to set the time. You can click the clock icon to pick a time, or you can type a time in 12-hour format.
Click Create to save the incident.

After you create an incident, you can view it and make changes.

In the top menu, click Incidents.
This shows the list of all incidents.
You can filter by location. Click All Locations, then click a location:
You can filter for open or closed incidents. Click the sliders icon at the right.
Select open or closed, then click Apply.
Click an incident in the list to open it.
This opens the Incident Details tab, where you can change details such as the date.
If you change incident details, click Save Changes at the top of the page.