Applies to: OnCloud

Summary:

This article will walk you through the process of adding and attaching a license to your OnCloud instance and devices.

Step By Step Guide:

1. Start at your dashboard by clicking the building icon in the top right:
   
   
   
   
2. In the licenses section, click Manage:
   
   
   
   
3. Click Add Licenses in the top right:
   
   
   
   
4. Enter the order number that you received via email and click Continue.  Or, enter the order number you received via email and click Enter Licenses Manually if you only wish to add some of the licenses from that order.
   
   
   
   
5. You will be asked to enter a code which will be sent to the email address provided at the time of the order.
   
   
   
   
6. Once you complete the process, you should see all of your licenses listed out.
   
   
   
   
7. Navigate back to the dashboard by clicking the building icon as in step (1) or use your browser's back button.
   
   
8. Click on Manage in the Devices section:
   
   
   
   
9. Click anywhere in the white space (highlighted with an orange box) to go to the device settings:
   
   
   
   
10. Navigate to Licenses and select Attach New License.
    
    
    
    
11. Select the license you want to use using the radio buttons.  Be sure the activation date is your desired start date, typically the same day, and then click Confirm.
    
    
    
    
12. Once the license is attached, you should see it on the device's license page.
    
    
    
    
13. Repeat steps 9 through 12 for each camera you want to attach a license to.
    
    
14. You should now have full functionality and ability to edit and save settings.  Once you adjust your analytics settings, the devices will begin recording events and the camera preview image will be updated with the latest event instead of a default camera icon in the camera wall.