Applies to: OnCloud

Summary

This article provides instructions for attaching a new license to your OnCloud instance and devices.

Attaching a License

To attach a license:

1. Log in to Cloud Portal.
   
   
2. Navigate to OnCloud.
   
   
3. Click the Building icon at the top right to start your dashboard.
   
   

   NOTE: If you do not see this icon, you do not have permission to view the dashboard.

4. In the Licenses section, click Manage.
   
   
   
   
5. Click Add Licenses in the top right.
   
   
   
   
6. Enter the order number that you received via email and click Continue or click Enter Licenses Manually if you only wish to add some of the licenses from that order.
   
   
   
   
7. Enter the code that was sent to the email address provided at the time of the order, then click Confirm.
   
   
   
   A list of all of your licenses is displayed.
   
   
   
   
8. Click the Building icon at the top right to start your dashboard or use your browser's Back button.
   
   
9. In the Devices section, click Manage.
   
   
   
   
10. Click anywhere in the white space (highlighted with an orange box) to go to the device settings.
    
    
    
    
11. Click Licenses > Attach New License.
    
    
    
    
12. Select the radio button for the license you want to use. 
    
    
13. Ensure the License Activation Date is your desired start date, typically the same day, then click Confirm.
    
    
    
    Once the license is attached, you should see it on the device's License page.
    
    
    
    
14. Repeat steps 10 through 13 for each camera you want to attach a license to.
    
    You should now have full functionality and ability to edit and save settings.
    
    Once you adjust your analytics settings, the devices will begin recording events and the camera preview image will be updated with the latest event instead of a default camera icon in the camera wall.