Applies to: Hanwha NVRs, Wisenet Viewer, P2P service
Summary:
Wisenet NVRs have a P2P function that allows easy remote access to your recorder. Hanwha has transitioned to a new P2P provider in the US to provide enhanced functionality. You can now connect to your NVR using the Wisenet Viewer client or the Wisenet Mobile app without needing Port Forwarding or DDNS. However, if your network filters outbound traffic, you will need to set up port forwarding. This article provides instructions on utilizing the P2P functionality with Wisenet Viewer and Wisenet Mobile, including information on required ports and troubleshooting tips.
Video:
P2P Network Overview:
Generally, P2P networks do not have dedicated specific ports but rather use ports dynamically because the end stations are mostly connected to multiple other end stations. These networks use ports from the range of not well known ports. Meaning, these ports are not reserved for other purposes so they are free to use without causing any conflict to other software applications. All of the ports listed in the following table are outbound ports.
To connect your NVR to a PC using Wisenet Viewer or to the Wisenet Mobile app via P2P:
NOTE: (*) .wra1.wisenetcloud.com is the P2P ICE server. Interactive
Connectivity Establishment (ICE) is a standard for using Session Traversal
Utilities for NAT (STUN) and Traversal Using Relay around NAT (TURN) to
establish connectivity between two endpoints.
Wisenet Viewer supports STUN, not TURN, while Wisenet Mobile supports both
STUN and TURN. The NVR connects directly to the ICE server through an IP address
(which can change). For security reasons, we do not supply an IP address.
The NVR/DVR units also use the following standard ports:
NOTE: All of these ports are outbound ports. If you have any communication issues
to the NVR while using Wisenet Viewer or Wisenet Mobile, ensure the listed ports
are open on your router.
For instructions on setting up the Wisenet Mobile App using the P2P functionality,
refer to How do I use the P2P function in my NVR?