Applies to Models: Wisenet Mobile
Notifications fail to come through on iOS or Android. The inability to register new devices on iOS or Android.
Exlpanation of Behavior
- The Wisenet mobile app V2.0 or lower fails to receive notifications on iOS or Android
- The inability to register new devices on iOS or Android
- We require that your mobile device is capable of running the latest iOS or Android build
- Update Wisenet mobile to version 2.06.01 or later
- If updating the app doesn't fix the issue, delete the app and re-install it