Applies to Models: All Smartcam Models
1. The following microSD cards are recommended.
- Manufacturer: SanDisk, Transcend
- Storage capacity: up to 128GB
- At least Class 6 speed, supports UHS, MLC memory type, FAT 32 file system (NTFS not supported)
If using a memory card from a manufacturer other than those specified above, please contact our customer service center.
2. If you insert a microSD card that has been used in a digital camera or other IT device into the product, it may fail to recognize the microSD card.
In this case, format the microSD card first, then try again (use a USB reader or SD conversion adapter).
3. As the platforms for the SmartCam camera models are not unified, it is possible to fail to recognize a microSD card.
In this case, move the data stored in the microSD card to the PC first, format the microSD card and try again.