Applies to Models: EOL Samsung NVR's

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Summary:

Older End-of-Life Samsung/Hanwha NVR's run sluggishly with third-party cameras registered, making navigating the UI slow and unresponsive.      

Explanation of Behavior:

• Registration of third-party cameras via the ONVIF protocol will consume more CPU resources than the more efficient Wisenet protocol.
• This is due to errors in the third-party manufacturer's ONVIF code for event transmission.
• The Mouse pointer will be sluggish.
• All reaction times on the NVR will be slower, making usage of the NVR user interface more difficult.

Resolution:

• Turn off receiving events from third-party cameras
• Login to the NVR
• Go to Device>Camera>Camera Registration, go to the lower left, and click ONVIF Setup.
• Go to the Event Tab
• Find /VideoSource/MotionAlarm
• Click on the NVR-supported events for /VideoSource/MotionAlarm and change it to none.

• Click ok at the bottom of the ONVIF Setup screen
• Click ok at the bottom of the Camera registration screen
• Repeat these steps for every third-party camera
• Motion Detection for these cameras will no longer be possible. You will need to change the recording schedule to Continuous Recording