Applies to Models: All Hanwha products
Firmware is essential software in a hardware product, such as an IP camera or recorder. Keeping firmware up-to-date is a vital life-cycle task to ensure that you have the latest features and cybersecurity enhancements.
Getting Current Firmware:
Hanwha offers two options to obtain the latest officially supported firmware
Option 1 - We recommend using Wisenet Device Manager to download the most current firmware & update devices in bulk. View a video of the firmware upgrade process here.
Option 2 - Download the current officially supported firmware from our product pages
Getting Legacy Firmware:
Hanwha maintains a repository of our legacy firmware in our Firmware Archive. This legacy firmware is subject to limited support and should be used only for integration or troubleshooting purposes.
Note: If for some reason our Current or Legacy Firmware do not meet your needs, please reach
out to your regional sales manager to discuss your specific use case.