Applies to Models: All Hanwha products

Firmware is essential software in a hardware product, such as an IP camera or recorder. Keeping firmware up-to-date is a vital life-cycle task to ensure that you have the latest features and cybersecurity enhancements. 

Getting Current Firmware:

Hanwha offers two options to obtain the latest officially supported firmware:

• Option 1 - We recommend using Wisenet Device Manager to download the most current firmware and update devices in bulk.
  

  NOTE: Refer to the following video for the firmware upgrade process.

• Option 2 - Download the current officially supported firmware from our Product Pages.

Hanwha maintains a repository of our legacy firmware in our Firmware Archive. This legacy firmware is subject to limited support and should be used only for integration or troubleshooting purposes.

NOTE: If, for some reason, our Current or Legacy Firmware does not meet your needs, 
please reach out to your regional sales manager to discuss your specific use case.