The proper way of requesting a license for your SSM is through the Headquarters page.
https://www.hanwha-security.com/en/
Under the Data Center section and select SSM License 1.6
Thereafter, you have the ability to use the "PROMOTION DOWNLOAD" to request a FREE LICENSE for SSM PROFESSIONAL & RECORDING SOFTWARE (promotion download never expires). The process may take a few days and the promotional license will be sent via e-mail.
PROFESSIONAL SOFTWARE supports Up to 288 cameras 4 Media Gateways and 5 Operators.
RECORDING SERVER can store up to 16 cameras for free but a maximum storage period of 15 days.
If you have a FULL license, the "LICENSE DOWNLOAD" will allow you to use the SSM PROFESSIONAL or ENTERPRISE.
There are no limitations on the Enterprise version, the software is only limited to its hardware. We recommend contacting our Integrators or Tech support to verify on the design aspect.