Applies to: Linux WAVE servers in a Windows environment

Issue Summary:

The SMB protocol can cause conflicts between Windows hosts and Samba shares, primarily due to mismatched workgroup names on the PC and the Samba NAS. This article offers guidance for resolving issues when NAS storage becomes unavailable in Windows.

Resolution:

To resolve issues when NAS storage becomes unavailable in Windows:

1. Log in to the WAVE Client.
   
   
2. In the Resource Panel on the left-hand side of the user interface, right-click the server whose NAS drive is invalid and then click Server Settings.
   
   
   
3. Click the Storage Management tab.
   
   
   
4. Remove the invalid NAS storage drive by switching the toggle OFF.
   
   
5. Click the Add External Storage button.
   
   
6. Add the updated or new storage information into WAVE.
   
   
   URL: \\YOUR NAS IP\RECORDING FOLDER
   Login: YOUR NAS IP\NAS USERNAME
   Password: NAS PASSWORD
   
   
7. Click OK.

NOTE: If the invalid storage is still visible in the Storage Management tab,
you may need to restart the WAVE mediaserver process.