Applies to Models: SNH-P6416BN, SNH-P6415BN, SNH-P6410BN, SNH-V6435DN
Below is a step-by-step guide to reset the camera to factory if the camera password has been forgotten.
Step By Step Guide:
1. Plug in the power cable into the camera's power port.
2. Wait until the status light on the camera is no longer solid red.
Note: Camera status light will be either blinking red, blue, or green.
3. Press and hold the reset button on the camera for twelve seconds and then release.
Note: For the Smartcam D1 doorbell you will need to remove the face plate to access the
4. Proceed with re-registering the camera by following the steps in the mobile application.