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Setting Up Two Factor Authentication in WAVE Sync for WAVE 5.0 or higher

  • Updated

Applies to Models: Wave version 5.0 or higher

Summary:

Improve the security of your WAVE Sync account and prevent unauthorized access by enabling Two-Factor Authentication (2FA). Logging into an account with 2FA turned on requires a verification code generated by a mobile authentication app (e.g. Google Authenticator, Microsoft Authenticator, or Duo Mobile) in addition to your WAVE Sync password to be entered.

Step By Step Guide:

 

1. Install Google Authenticator, Microsoft Authenticator, or Duo Mobile on your mobile device

2. Open your Browser

3. Go to sync.wavevms.com

4. Log into the WAVE Sync portal

5. Go to the Account Settings dropdown menu on the upper right of the browser window (Figure 1)

6. Select Security (Figure 1)

 

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Figure 1

 

7. Enable Two-factor authentication

Note: You may want to generate backup codes should you lose access
to your authenitcator app

8. Enter your WAVE Sync account password

9. A QR code will be displayed

9. Open the mobile authentication app on your phone

10. Scan the QR code

10. Enter the TOTP verification code generated by the mobile authentication app

11. Click Verify to complete the setup process

 

 

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